Frequently Asked Questions The Nursery

Glory Ridge Shih-Tzu

Warranty

What we Provide;
Our Good Health Policy and Terms and Conditions. The purchase of any of our puppies is subject to the following terms and conditions. You may reserve a puppy with a non-refundable down-payment of $250. for puppies. It is the responsibility of Glory Ridge Kennels to deliver a clean, healthy, socialized puppy, free of disease, life threatening defects, internal or external parasites upon delivery.
When a puppy is shipped by air, a health certificate accompanies them. We assume no responsibility for airline mishaps.
AKC Registrations are provided for each one UNLESS otherwise stated. We are happy to advise you of the status of a puppy’s Registration's prior to purchase and we guarantee to provide the Registration Paper to you for your puppy. In most cases your papers will be provided at the same time your puppy is delivered to you. In the event the litter registration process takes longer than normal, the papers for your puppy will be mailed to you as soon as we receive them back from the registry. We implant each of our puppies with Avid Microchip for you, $25. ADDITIONAL, to help insure their positive identification and quick return should they be lost or stolen. All chips are registered to Karen DeAngelo until you submit the new registration papers in your name. While we believe our dogs are of good quality, we do not engage in showing dogs and we make no guarantees, expressed or implied, of their show ability or adult weight or height. All of our puppies are sold as pet quality. Our “Good Health Guarantee” and Puppy Replacement Policy. Each puppy is given a Physical Examination by a Licensed Veterinarian at our expense within 10 days before it is shipped to you and We Guarantee the puppy to be free from Communicable Diseases for a period of ten (10) days from the date of delivery to you. If your puppy displays any indication of poor health within the first ten days, you must contact us expeditiously for consultation regarding its condition and treatment. Failure to do so will cause this guarantee to become null and void. Our puppies come to you with current shots (Distemper, Para influenza, Parvo,) and deworming as reflected in their medical record which is provided to you with the puppy, and Marquis given for coccidia prevention. The puppy is not to be given any vaccinations within 14 days after delivery or our guarantee will become null & void. You are to provide all necessary further care (and vaccinations) at your expense, as prescribed by your licensed veterinarian. Your pup should NOT receive the CORONA vaccine at all. Please see our vaccination page on www.gloryridge.com/vaccinations STAY AWAY FROM PET SHOPS were disease lurks BEFORE and AFTER your pup comes. You can carry PARVO on your FEET home!
We are NOT responsible for your pup having a reaction to ANY injection, medication or surgery done by your vet. ALL our pups come without hernia's and pinched nostrils. The majority of females are spayed and ALL males are neutered BEFORE you get them, unless you have paid for a breeding dog.
We Guarantee our puppies for one year from date of birth against any life-threatening congenital genetic or hereditary disease or defect causing premature death. WE DO NOT GUARANTEE LIVER PROBLEMS due to the effect vaccines and flea/tic prevention can have on the liver. ALSO damage caused by hypoglycemia is NOT covered. You need to be sure the pup is eating. (Stomach analysis must be included in necropsy report of expired animals.) We do not replace puppies for orthopedic problems. In the event your puppy should develop a condition that dates back to the fetal stage and this condition would severely impact the quality of life short of euthanasia, we will give you a replacement puppy of equal value or credit you your pups purchase amount toward another pup.
You will be responsible for the shipping. If the puppy should die, an autopsy by a licensed veterinarian stating the cause of death would be required before a replacement would be made. Before requesting that a puppy be replaced as per the above, the puppy must be positively identified and examined by a licensed veterinarian and a legible copy of the exam report (not the bill) must be provided to Karen DeAngelo within 1 week of the examination date for a guarantee to be valid. Our mailing address is: 41766 E. 164th St. Richmond, MO 64085-8136. If a female puppy is bred before it reaches 1 year of age, our guarantee is null & void. We do not guarantee color changing, size or ability to reproduce. Our guarantee is to the person purchasing the puppy and expires if/when the puppy is transferred to another party. We do not pay for or reimburse veterinary expenses, medicines, transportation or other costs, or offer cash refunds. Replacement of a puppy is subject to the availability of another litter which could take up to a year. No replacement will be given until the puppy’s registration papers are returned to us. All sales are final. This guarantee and policy information supersedes any other information you may have received and when you purchase a puppy from us you agree to these terms and conditions. We hope your puppy brings you many years of enjoyment! Please be careful what you feed your dog. NO SOY products. I have had MAJOR problems with ROYAL CANINE, SCIENCE DIET and NUTROMAX. Please use recommended food.
Iams, Pedigree or National Dog Food are PROVEN here to be EXCELLENT.
GET MEDICAL INSURANCE ON YOUR PUPPY!! VET BILLS ARE ASTRONOMICAL IN CERTAIN AREAS. First 2 months FREE when you register with AKC.
Here are some other companies to choose from: www.petsbest.com or
www.petsinsurance.com

Pawsitively, Karen DeAngelo

WE WANT OUR DOGS BACK THAT CAN'T
BE KEPT! DO NOT CONSIDER A SHELTER!
WE WILL PLACE THEM OURSELVES!!!

We have 100's of pages of references
www.gloryridge.com/letters2006.htm
is a start.

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